How can we help?
We have tried to answer most of the questions here, but if you cannot find out what you are looking for, please reach out to us - we are lightning fast in replaying
We have tried to answer most of the questions here, but if you cannot find out what you are looking for, please reach out to us - we are lightning fast in replaying
Overview
This describes the resources that make up the official 365andUP’s REST API v1. If you have any problems or requests…
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Is 365&Up Free?
Yes! 365&Up provides all of its users the basic necessary tools needed to keep a check on site uptime. You also get a 14 day free trial to the Personal Pro version, giving you access to all the best site optimization tools
How do I change or reset my account password?
To change your password,
To reset your password in case you can’t remember it,
How many monitors/tests can I run during the free trial period?
You get access to all of 365&Up’s monitors and features during the 14 day free trial
Are any taxes applicable?
No, there are no applicable taxes.
How do I renew my subscription?
Simple! Head to Settings,
Is my subscription renewed automatically?
Yes, your subscription is auto renewed, either monthly or yearly
What payment methods do you use?
365andUP uses Stripe and accepts all major payment methods, including Visa, Mastercard, American Express, Discover, JCB, and Diner’s Club
What happens if my subscription does not renew?
Your plan will be automatically moved to the Free plan, limiting your testing/monitoring capabilities
Do I have to install anything to analyze a web page?
No, 365andUP is an agentless monitoring solution.
Where are your uptime checks performed from?
Currently, we offer testing and monitoring checks from the server locations below:
Can’t find the location you’re looking for? Tell us, and we will be sure to add it soon
Can I enable email as well as text message alerts for the same monitor?
Yes! You can add multiple notification rules for the same monitor, with different delivery types and trigger criteria.
Can I enable text message notifications during my free trial?
Unfortunately, only email alerts are available during the free trial
How many emails can I set up to receive alerts and notifications on?
There is no limit on the number of emails you can set up as points-of-contact for monitoring.
What are the different alert notification types I can use, and are they
paid?
365andUP can alert you via Email, Text message, ZenDesk, Freshworks & Slack. All alerts are free and unlimited in the paid plan. There is a cap on the number of alerts you can receive by text. Please refer to our Pricing for more details
Have any other questions or concerns in mind that haven’t been addressed? Drop us your comments and we’ll get back to you ASAP!
