Q.
Can I try 365andUP for free?
Ans.

Of course!

365andUP provides a 14-day FREE trial to all our new users.

Q.
How can I change or reset my 365andUP password and email address?
Ans.

Change your password:

  1. Go to MyProfile
  2. Click change password
  3. Fill out the old-password,new-password and confirm new-password
  4. Click Submit Button

Reset your password:

If you’ve forgotten the password for your 365andUP account follow these directions to reset it.

  1. Visit the Forgot Password page.
  2. Enter the email address associated with your account, then click Send Recovery Link
  3. We’ll send you an email with a link that enables you to reset your password
Q.
How many monitors/tests can be run during the trial period?
Ans.

During your trial period you get free and open use of all monitors and features.

Q.
Is there a limit to the number of sites I can monitor using Uptime monitoring?
Ans.

Yes, It depends on the Plan. Have a look at the Pricing section.

Q.
Are there any applicable taxes?
Ans.

No

Q.
How to add a Credit Card?
Ans.

To add a credit card do the following:

  1. Go to Settings
  2. Select Billing
  3. Click the Add New Card Button
  4. Fill out the Card Number and the rest of the details.
  5. Click Add Card Button
Q.
How to renew my subscription?
Ans.
  1. Go to Settings
  2. Select Subscription option
  3. Click UPGRADE Button > a popup window will appear
  4. Click Subscribe Button
Q.
Is subscription renews automatically or manually?
Ans.

Your subscription will be renewed Automatically.

Q.
What are the accepted payment methods?
Ans.

365andUP use Stripe and it accepts the following payment methods:

Visa, Mastercard, American Express, Discover, JCB, Diners Club

Q.
What happens if I don’t renew my subscription?
Ans.

Your plan will be automatically moved to the Free plan and the tests exceeding the limit will be suspended.

Q.
Do I have to install anything to analyze a web page?
Ans.

No, 365andUP is an agentless monitoring solution.

Q.
How does 365andUP perform its uptime checks and choose locations to test from?
Ans.

The following locations are currently available and you can add test to monitor from any of these locations. Not seeing the one you been looking for? ReachUs here, we will add it our next set of locations.

  1. Banglore, India
  2. Frankfurt, Germany
  3. NewYork, USA
  4. San Francisco, USA
  5. Toronto, Canada
  6. London, UK
  7. Amsterdam, Netherlands
  8. Sao Paulo, Brazil
  9. Sydney, Australia
  10. Singapore, Singapore
  11. Johannesburg, South Africa
Q.
Can I enable both email and SMS alerts for the same monitor?
Ans.

Yes, you can add multiple notification rules for the same monitor, each with a different delivery type and criteria for being triggered.

Q.
Can I use SMS notifications during the trial period?
Ans.

No, You have only email available during the trial.

Q.
How many email accounts can be set up as contacts for monitoring?
Ans.

There is no limit on the number of email accounts that can be set up as contacts for your monitoring.

Q.
What types of alert notification are available in 365andUP and what are their prices?
Ans.

365andUP can alert you by Email, SMS, ZenDesk, Freshworks, Slack and All alerts are free and unlimited. SMS limits are as per the plan, please refer Pricing for reference